Hotel Policy

Guaranty Policy:
A credit card is required in order to guarantee reservation:

Bank: Bancomer
Beneficiary: Operadora de Hoteles Xalapa-Chachalacas S. de R.L.
Account: 0150394947
Interbank Code: 012840001503949475

A 100% deposit off final fee is required as minimum, deposit deadline is 1 day ahead of check-in date followed by sending the bank voucher.

Check In: 3:00 p.m.
Check Out: 1:00 p.m.

Credit Cards Accepted:
Visa and MasterCard.

Cancellation Policy:
Must cancel within 48 hours prior to arrival date, in order to avoid fee charges.

No Show Policy:
In case of no show, will be charge the first night of stay without right to reimbursement.

Extra person Policy:
Extra person charge is for $ 12 dollar extra person in the room.

Kids Policy:
Minors under 12 years old may share room with 2 adults.

Pets Policy:
No pets allowed.

Oversold Policy:
In case the Hotel is oversold and cannot offer you the contracted service, to the client with a reservation from UNIVISIT, the Hotel by its own count will find adequate alternatives to supply the service contracted, that will meet or give better service than the original benefits contracted.

The hotel will pay a one night stay plus taxes at a similar Hotel.

The guest will be transported by the hotel to the new hotel.

The guest will be permitted at least one phone call to his house or office.

 

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Hotel Chachalacas Domicilio Conocido C.P.91666 Playa de Chachalacas, Veracruz, México
Tel: +52 (296) 96252 36 al 40 Fax: +52 (296) 9625240